Privacy Policy for matthewtivy.com

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for implementing and maintaining robust data protection measures across all our operations and services.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, referral sources, time spent on pages, interaction patterns, and click patterns. This information is collected through automated logging systems, cookies, and analytics tools and may include session duration, features accessed, and download activities. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving website performance, analyzing user behavior, optimizing user experience, and detecting security threats, which enables us to enhance site functionality, personalize content delivery, and maintain platform security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account creation date, account status, subscription level, and billing information. This information is collected through registration forms, account updates, and direct user input and may include payment details, communication preferences, and account settings. The source of this data is direct user submission during account creation and management. We process this information for account administration, service provision, security monitoring, and customer support, which enables us to authenticate users, process transactions, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes name, biographical information, profile picture, interests, preferences, and social media handles. This information is collected through profile creation forms, preference settings, and user submissions and may include professional background, personal interests, and customization choices. The source of this data is direct user input and profile updates. We process this information for personalizing user experience, enabling user connections, facilitating community features, and improving service relevance, which enables us to provide tailored content, enhance user interactions, and optimize service delivery. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

Your Rights:

Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to receive detailed information about the data we hold, verify the lawfulness of processing, and understand how your data is being used. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification details to verify your identity.

Right to Rectification: You have the right to request correction of inaccurate personal data and complete any incomplete personal data we hold about you. This includes the ability to update contact information, correct factual errors, and modify outdated information. To exercise this right, you can use our account settings interface or submit a formal correction request. We will process your request within 15 days and may require current account credentials, supporting documentation, and specific details about the information to be corrected.

Right to Erasure: You have the right to request the deletion of your personal data under specific circumstances defined by applicable law. This includes the ability to remove account information, delete uploaded content, and withdraw previous consent. To exercise this right, you must submit a formal deletion request and specify the data you want to be erased. We will process your request within 30 days and may require account password verification, written confirmation, and specific identification documents to prevent unauthorized deletion requests.

Right to Restrict Processing: You have the right to limit how we use your personal data when you have legitimate grounds to do so. This includes the ability to temporarily halt data processing, limit data usage to specific purposes, and suspend certain processing activities. To exercise this right, you can submit a processing restriction request through our privacy portal. We will respond within 15 days and may require account verification, detailed reasoning for the restriction, and specific documentation supporting your request.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This includes the ability to download your data, transfer information between services, and receive copies of uploaded content. To exercise this right, you can use our data export tool or submit a portability request. We will fulfill your request within 30 days and may require two-factor authentication, account ownership verification, and specific format preferences for the exported data.Data Processing and Security Measures

We process Service Data which includes user account details, service preferences, and usage patterns. This processing involves automated collection and analysis, enabling us to optimize service delivery and personalize user experience. For example, this includes analyzing feature usage patterns and service interaction metrics. The legal basis for this processing is legitimate interest and contractual necessity, specifically to maintain and improve our services while fulfilling our obligations to users.

We process Technical Data which includes device information, IP addresses, browser types, and system configurations. This processing involves automated logging and analysis, enabling us to ensure service compatibility and optimal performance. This includes monitoring system performance and identifying technical issues. The legal basis for this processing is legitimate interest, specifically to maintain service functionality and security.

We process Communication Data which includes email correspondence, support tickets, and user feedback. This processing involves storage and analysis of communications, enabling us to provide effective customer support and service improvements. This includes maintaining support history and analyzing common user inquiries. The legal basis for this processing is legitimate interest and consent, specifically to address user needs and maintain service quality.

We process Transaction Data which includes payment information, purchase history, and billing details. This processing involves secure payment processing and record-keeping, enabling us to process payments and maintain financial records. This includes maintaining transaction logs and processing refunds. The legal basis for this processing is contractual necessity and legal obligation, specifically to complete transactions and comply with financial regulations.

We process Preference Data which includes user settings, notifications preferences, and customization choices. This processing involves storage and application of user preferences, enabling us to provide personalized service experiences. This includes applying user-specific settings and maintaining preference histories. The legal basis for this processing is consent and legitimate interest, specifically to provide customized services and improve user experience.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certifications, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR, and CCPA standards, ensuring compliance with regional and international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: 7 years after account closure to comply with legal requirements and handle potential disputes
Usage Data: 2 years to analyze long-term usage patterns and improve services
Transaction Records: 10 years to comply with financial regulations and tax requirements
Communication History: 3 years to maintain service continuity and handle ongoing support issues
Technical Logs: 1 year for security monitoring and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for matthewtivy.com

Essential cookies serve fundamental functions for basic website operations. These cookies process authentication tokens, security identifiers, and session data to enable core website functionality. On matthewtivy.com, these cookies specifically manage user logins, protect against unauthorized access, and maintain technical stability throughout your browsing session.

Functional cookies enhance your browsing experience by processing preference data and customization choices. They enable personalized content delivery based on your selected language, region-specific adjustments, and interface preferences. For example, these cookies remember your display settings and feature selections to provide a consistent, personalized experience across visits.

Analytics cookies help us improve our services by collecting anonymous usage data. They process information about how you interact with matthewtivy.com, including page views, navigation paths, and feature engagement. This data helps us understand user behavior patterns and optimize the website’s structure and content delivery.

Performance cookies monitor and enhance website operations. They track technical metrics, system response times, and server performance to ensure optimal site functionality. These cookies specifically help us identify and resolve technical issues, optimize content loading speeds, and maintain consistent service quality.

Cookie Management

You maintain full control over cookie preferences through your browser settings. You can view, delete, or disable cookies at any time via your browser’s privacy settings. Our cookie consent tool also allows granular control over non-essential cookies.

Privacy Compliance

For EU residents, we implement comprehensive GDPR compliance measures. This includes explicit consent mechanisms before processing personal data, strict data minimization practices, and clear purpose limitations for all data collection activities. We maintain transparent processing records and implement appropriate storage limitations.

California residents enjoy specific rights under CCPA, including the right to know about and delete their personal information, opt-out of data sales, and receive equal service regardless of privacy choices. We provide dedicated mechanisms for exercising these rights through our privacy center.

For users under 13, we maintain strict COPPA compliance protocols. This includes mandatory age verification, parental consent requirements, and limited data collection practices. Parents maintain rights to review, delete, and control their child’s information.

Contact Information

For privacy-related inquiries:
Primary Contact: [email protected]
We respond to all privacy requests within 48 hours. Identity verification is required for data-related requests to ensure information security.

This policy was created specifically for matthewtivy.com and covers all associated services within the industry.